Customer guide

The venue's home page in its own colors and logo: an open-now line, big tiles into the menu and rewards, and payment links when the venue set them up. This is where NFC cards and QR codes usually land.

• ·Open-now state from the venue's real hours.
• ·Tiles show only what this venue enabled (menu, points, info).
• ·While sign-up is open, a join-the-rewards card takes you straight to the registration form.
• ·InstaPay link and a copyable Vodafone Cash number when configured; Blink itself never touches the money.
• ·Arabic-first with an English toggle in the corner.

The venue's live menu as tappable cards: photos, prices in EGP, quick search, and section chips that follow you as you scroll. Tap any item for its full details. Loads fast even on weak connections.

• ·Always current: staff edits show up the moment they save.
• ·Tap an item to open its card: big photo, description, price, and an order-on-WhatsApp button when the venue has WhatsApp set.
• ·Search the menu by name, in Arabic or English.
• ·The sections button lists every section with its item count for instant jumps.
• ·Sold-out items stay visible but greyed, so you know it exists tomorrow.
• ·While sign-up is open, a join-the-rewards button sits at the bottom next to WhatsApp.

The venue's card: address with a maps link, tap-to-call phone, WhatsApp, social links, opening hours, and wifi when set. Always on for every venue.

• ·Maps link opens navigation straight to the venue.
• ·Hours table with the open-now state.
• ·This page is the usual target of the venue's NFC business card.

How this venue's loyalty program works, in plain words: how points are earned (per pound spent or per visit) and the rewards ladder from cheapest up. No login needed to read it.

• ·The earn rule up top: for example every 10 EGP = 1 point.
• ·Every active reward with its cost in points.
• ·Ask at the counter to join; it takes one phone number.

One short form (name + phone) that gets you in: during an event it also hands you the event voucher, and when a venue runs evergreen registration it simply signs you up to their program. You land on your member card right after.

• ·Name and phone, nothing else. A known phone just brings your existing card back.
• ·During an event: one voucher per campaign, ever. Registering twice never mints a second one.
• ·If the venue puts starting points on a new card, they are already on your balance when the card opens. One grant per campaign, like the voucher.
• ·Your card saves itself on the phone so it is there next time, and you get an add-to-home-screen offer.
• ·If the event is over or paused, the page sends you to the venue's normal home page.

Your personal card at a venue, branded in its colors: points balance, visits, progress toward the next reward, your vouchers, and a QR the staff can scan. It lives at a private link; no password, no login.

• ·Balance hero with a progress bar to the cheapest reward and how far along you are.
• ·Visit milestones (1, 5, 10, 25, 50) light up as you keep coming back.
• ·A brand-new welcome voucher arrives covered in scratch foil; scratch it with your finger to reveal your discount.
• ·Active vouchers render as tickets; used or expired ones stay visible, dimmed.
• ·Recent activity: your last earns and redeems.
• ·The QR is your member code for the staff scanner at the counter. If the counter's phone cannot open a camera scanner, the short code under it is typed into the same search box and does the same job.
• ·Notifications are per card and are switched on and off from that card. There is no one place that collects them all yet.
• ·An install offer keeps the card one tap away; not now snoozes it for two weeks.
• ·Play and win: when the venue turns games on, a daily spin wheel, scratch card, and menu memory game hand out points and vouchers straight onto your card. One play per game per day; the tile shows what you won and when the next play unlocks.
• ·Keep the link private: anyone holding it can see this card.

The Blink-branded home for all your member cards. Cards saved on this phone open without any login; log in once with WhatsApp and your cards from every venue follow you on any phone. Phone recovery stays there for empty lists.

• ·Greets you by name (from your newest card) with all your cards ready.
• ·Every venue card in one place, one tap to open, each in its venue's colors.
• ·Cards save themselves to the device whenever you open one.
• ·Log in with WhatsApp (when available): send one prefilled message from your own WhatsApp and this phone remembers you for a year, cards synced from every venue.
• ·Installable: a one-tap install offer (or the iOS add-to-home steps) puts Blink Rewards on your home screen like an app.
• ·Recovery never shows your full phone number, only a masked tail, and nobody can redeem anything without the staff at the counter.